Privacy Policy

1. Who We Are

This Privacy Policy applies to Custom North Port Deck & Fence ("we," "us," or "our"), a deck builder and fence contractor based in North Port, FL. Our website is located at northportdeckandfence.com. You can reach us at contact@northportdeckandfence.com or by phone at (941) 240-9190.

2. Information We Collect

We collect information in the following ways:

Information You Provide

When you submit a contact or estimate request form on our website, we collect the information you enter. This may include your name, phone number, email address, property address, and a description of your project. We use this information solely to respond to your inquiry and provide you with an estimate or follow-up communication.

Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through cookies and similar tracking technologies and is used to understand how visitors use our site and to improve its performance.

Analytics

We use web analytics tools, which may include services like Vercel Analytics, to collect aggregated data about site traffic and usage patterns. These tools may use cookies or similar technologies. The data collected is used to understand site performance and is not used to identify you personally.

3. Cookies

Cookies are small text files placed on your device by websites you visit. We use cookies for the following purposes:

• To understand how visitors navigate and use our website.
• To remember your preferences if applicable during your visit.
• To collect aggregated analytics data to improve our site.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

4. How We Use Your Information

We use the information we collect to:

• Respond to estimate requests and contact form submissions.
• Schedule consultations and on-site visits.
• Communicate with you about your project or inquiry via phone, email, or text message.
• Improve our website content, layout, and user experience using aggregated analytics data.
• Comply with legal obligations when required.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. How We Share Your Information

We do not sell or share your personal information with third parties except in the following limited circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our website or running our business, such as form hosting platforms or email providers. These providers are contractually required to keep your information confidential and to use it only for the purposes we specify.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
• Business transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information you submit through our website for as long as necessary to fulfill the purpose for which it was collected - typically the duration of your business relationship with us - or as required by applicable law. Analytics data is retained in aggregated, anonymized form and does not contain personally identifiable information.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: